Built in 1920 and renovated in 2004, this 5-floor hotel comprises 76 rooms of which 2 are suites and 4 are apartments. Guests may make use of the foyer with 24-hour reception desk, safe, a currency exchange facility and a lift. Guests are offered a café, a bar, a kiosk, a TV room and an air-conditioned à la carte restaurant. Furthermore, there is a conference room and a public Internet terminal to be used within the hotel. Laundry services and medical assistance round off the facilities on offer. Those arriving by car may make use of the car park or garage facilities.

Quietly situated, this hotel is located in the tourist centre of Bilbao around 10 km from the city centre. Shopping areas with shops, boutiques, bars and restaurants are to be found in the vicinity and links to the public transport network can easily be reached on foot, located around 1 km away. The nearest beach is 12 km away and is a good destination for a day trip.