The hotel offers 85 fully equipped maisonette-style rooms and guests may choose from single, double or twin-bedded options. Guests are welcomed in a lobby with 24-hour reception and check-out services, a hotel safe, currency exchange facilities, a cloakroom and lift access. Further facilities include a cafe, sports bar, pub and restaurant. Guests may also take advantage of the conference facilities, Internet access, room and laundry services, and a car park.

Conveniently located in the heart of Nairobi, this city hotel is within easy access of the road leading out of the city to the Major National Game Reserve. Taxis are available on call. The Carnivore restaurant and bar is a 20-minute drive from the hotel, The city of Mombasa and its beach is around a 6-hour drive from the hotel and other nearby places of interest include Lake Nivasha (90 minutes by car), Arboretum Forest (10 minutes), Nairobi National Park (30 minutes) and the River Tana (an hour's drive). Guests will find shops just a 10-minute walk from the hotel.

The hotel restaurant serves a variety of cuisines which include continental, Chinese, African and Indian specialities. Buffets are served for breakfast and lunch, and set menu and à la carte options are available for both lunch and dinner. The hotel offers all-inclusive packages.