The hotel is situated just a 5-minute drive from Penang International Airport and a 2-minute drive from Snake Temple. Queensbay Mall is a 15-minute drive away, while Georgetown City is a 25-minute drive away. Rooms are air-conditioned and feature a flat-screen TV with satellite channels, ironing facilities and an en suite bathroom with shower facilities. The hotel features a 24-hour front desk, complimentary Wi-Fi access and free private parking. Guests can get drinks from the vending machine, or request for the airport shuttle service, available at a small fee. Room service is provided.