The hotel was built in 1897 by the Fioroni family and renovated in 2008; it became the first hotel in Europe to have a centralised air conditioning system. It offers 117 rooms, including 6 junior suites, 2 gym suites, 1 suite and a presidential suite. The renovation work has ensured the hotel maintains the prominent role it has always played in the history of Italian hospitality. It offers the highest possible level of care to its guests in a warm and elegant environment with the stylish comfort expected of such a luxury hotel. Its shared facilities include a lobby area with 24-hour reception and check-out service, a newspaper stand, a hotel safe and lift access. Guests can relax in the café or TV lounge, dine in the restaurant and take advantage of the conference facilities and public Internet access. Room and laundry services are provided and guests arriving by car can leave their vehicles in the undercover parking facility.. The lobby is large and incorporates a seating area. The decor is traditional, with marble flooring, low wooden seating and lots of plants.

The hotel is situated in the historic centre of Genoa in a convenient location, just a few steps from the Porta Principe railway station and only 500 m from the boat station, making it very easy to get to from any part of the city. It is very close to the city's shopping area and the main tourist attractions such as Aquario di Genova, Palazzo Reale and Galata Museo del Mare. Cristoforo Colombo Airport is only 7 km from the hotel and can be reached via the Genova Ovest motorway.

The hotel serves a breakfast buffet and continental breakfast, and offers à la carte lunch and dinner menus.