Located on 350 acres of picturesque gardens overlooking the Mediterranean coast, Helnan Palestine features an outdoor swimming pool and a private sun terrace on the waterfront. The hotel's restaurants and bar offers a variety of food and beverages both indoors and outdoors. The hotel offers leisure activities in the evening, all rooms in the hotel are spacious, luxurious furnishings, oriental carpets, hot drinks facilities, satellite TV and some rooms have views of the historic Montazah Palace. All rooms have internet access Free of charge, and balconies overlooking the Mediterranean Sea. The hotel is located 12 km from the center of Alexandria, steps from the sandy beach, about 9 km from the Stanley Bridge and about 10 km from the Salam Theater and the Green Plaza Mall.

The restaurant is pleasantly furnished in traditional style and serves a good standard of both international and local cuisine.