The air-conditioned hotel is as ideal a destination for business guests as it is for holidaymakers, largely thanks to its location. The wonderful ambience with cushioned seating areas in the atrium-shaped lobby and the extensive, tropical gardens provide guests with a real welcome. Alongside a total of 413 rooms, the hotel offers a full range of comforts, a 24-hour reception, a hotel safe, a currency exchange facility, lifts, a kiosk, a small supermarket, a hairdresser's salon, a games room as well as conference and meeting facilities. Also to be found in the hotel is a bar, a café, a casino, a restaurant, a kids' club and a children's playground. Public Internet access (for an additional fee), room and laundry services as well as a car park round off the facilities.

The hotel complex is situated right by the Palm Beach coastline, with many shopping opportunities and historical places of interest in the vicinity. By the turquoise Caribbean sea and adjacent to the desert, it is just a 10-minute drive to Oranjestad and around 45 minutes to The Caves and Arikok National Park.

Guests may select their breakfast and evening meal from ample buffets. Lunch and the evening meal may alternatively be taken à la carte or chosen from a menu. Special dietary requirements and individual-specific dishes can be provided. Bed and breakfast stays may be booked by guests.