Renovated in 2005, this fully air-conditioned hotel comprises a total of 114 rooms spread over 2 floors. Guests are received in the lobby, which includes a 24-hour reception and a cloakroom. Culinary options include the award-winning C.R. Gibbs American Grill with occasional live entertainment and a bar. A conference room and free high-speed public Internet access are also available. Room service and free local telephony round up the offerings at this hotel. There is a laundry service and launderette facilities on offer for an additional fee, and parking spaces are available for those arriving by car.

This unique hotel is situated at the heart of the Shasta Cascade, only about 5 km from the city centre. The Mount Shasta Mall is only 800 m from the hotel, and it is some 10 km to the Shasta State Historic Park.

A complimentary hot American breakfast is available to guests each morning.