The hotel has 203 rooms of which 61 are completely new. This is one of the traditional hotels of greater recognition in Cartagena. Renovated in 2010, it features 3 restaurants, a revolving bar, a café and a picturesque, tropical plaza located on the beachfront, as well as full business and conference facilities. Guests are welcomed to the establishment with 24-hour reception and check-out service. Further facilities on offer to guests include a hotel safe, currency exchange facilities, a cloakroom, lift access, a hairdressing salon, a casino and a TV lounge. In addition, WLAN Internet access, room and laundry services and a car park are provided.
The hotel is located on the oceanfront, in the tourism sector of Boca Grande on Malecon Avenue, 5 minutes away from the walled city and just 15 minutes from Rafael Núñez International Airport (approximately 8 km).
A breakfast buffet is served each morning, whilst à la carte, buffet and set menu dining options are offered for lunch and dinner.