The hotel is housed within a magnificent heritage-listed Victorian building. It was renovated in 2006 and comprises a total of 41 rooms. Facilities on offer to guests at this air-conditioned establishment include a lobby area with a 24-hour reception, a hotel safe, a cloakroom, a games room and conference facilities. It also features an elegant restaurant and bar, a beautifully appointed reading room with a book swapping service, magazines, newspapers and a PC that offers free wireless Internet access. For an additional fee, guests may take advantage of the 24-hour room service and laundry services as well as the parking facilities.

The hotel is situated on Melbourne's leafy and peaceful St Kilda Road. It is a short 8-minute tram ride to the centre of the CBD or a 10-minute stroll to the South Bank Complex and Federation Square. Trams and buses run from outside the hotel into the city, the beach or to trendy Chapel Street. Albert Park (home of the Grand Prix) is a few metres from the hotel with its boating lake, golf course and children's park.

The restaurant is open daily for breakfast, and guests have the choice between a continental buffet breakfast or a full breakfast cooked fresh to order. Breakfast is served from 7 am and 10 am approximately, and lunch is served Sunday to Friday from midday until 2.30 pm. Dinner is served every evening from 6 pm until 10 pm.