This air-conditioned city hotel is an accommodation facility, which suits all budgets. It has 182 well-appointed rooms, some of which offer splendid views of the Southbank. The professional service provided by the hotel staff, the hotel's central location and state-of-the-art amenities make it the first choice for many travellers. The hotel has a lobby with a 24-hour reception and a hotel safe. It also has its own café and bar. Conference facilities are available and Internet access, room service and a car park are also provided for hotel guests.

The hotel is located in the heart of the CBD and is ideally situated for tourists visiting Melbourne, as it is close to Federation Square, Chinatown, Southgate, the Rod Laver Arena and major shopping and dining venues, all within easy walking distance. The hotel is also well positioned for visitors wishing to explore the city by tram or riverboat. There is a tourist information centre about 1 km away at the Exhibition Centre. Melbourne International Airport is approximately 20 km from the hotel.

As the hotel is excellently located in the heart of Melbourne and is close to the Central Business District, it is replete with restaurants serving the choicest menus from across the world like Thai, Vietnamese, Indian, Continental, Australian and the omnipresent American-style fast food. It is a culinary delight. All of these are situated within walking distance of the hotel.