Guests staying at the hotel can enjoy the full range of hotel facilities and services at reasonable prices. Facilities at this air-conditioned establishment include a lobby, currency exchange facilities and lift access to the rooms. Food and drink are served at the on-site café, bar and restaurant. Conference facilities and WLAN Internet access are available, and room service and laundry service are also offered. There is a car park available for guests with their own vehicle.

The hotel is just a short walk from the city centre, Southbank Entertainment Complex, Melbourne Aquarium, Telstra Dome and the shopping areas. Melbourne Cricket Ground is some 3 km away. The hotel is only 500 m from Southern Cross railway station, while Melbourne International Airport is 22 km away.

Guests can enjoy the delicious Chinese cuisine at the on-site restaurant or relish a succulent steak at the second restaurant. After a busy day, guests can enjoy the relaxing and comfortable atmosphere of the lobby bar, a perfect venue for meeting friends, colleagues or clients.