This modern, comfortable hotel comprises 8 floors. The hotel offers guests a lobby with 24-hour reception and a café. Further facilities include several shops, a travel agency, a bar and a restaurant. Furthermore, a number of conference rooms (maximum capacity of 300 people), laundry and room services as well as a car park and a garage are also available. There is also a babysitting service.

This exclusive hotel is situated on one of the most famous streets in the city, the Paseo de Montejo just 15 minutes drive from the international airport. The cathedral and the Casa Monteho are only a few minutes walk from the hotel. A wide range of shopping facilities as well as numerous restaurants, diverse bars, cafés, other entertainment venues and many sights of cultural and historical importance are all located within walking distance.

Guests may select breakfast from a buffet.