The air-conditioned hotel comprises a total of 360 over 21 floors rooms as well as a lobby, a hotel safe and a reception. Further facilities include a bar, a kiosk and a restaurant. Well-equipped rooms are available for conferences, events and meetings, whether they may be big or small events. Special arrangements may be made for companies and small family parties. It is also possible to take advantage of the room and laundry service.

This hotel is situated at the heart of Wanchai. It is only steps from Hong Kong Congress and Exhibition Centre (roughly 10 minutes on foot), Hong Kong Art Centre (5 minutes) and the most important shopping centres and cinemas in Admiralty. The MTR (metro) station and the Admiralty Pacific Palace are only a 5-minute walk away, as are Times Square, Causeway Bay, the station, the airport express train and the banking centre (around 5 minutes away by car). It is a 15-minute walk to the Star Ferry Terminal and 15 minutes by car to Tsimshatsui shopping centre and KCR (train) station. Guests will reach Hong Kong airport in about 45 minutes by car.

The hotel has three restaurants and a lounge. The main restaurant is informal and serves buffets as well as an à la carte menu offering a selection of Western, Chinese and Japanese cuisine.