This hotel offers 69 well-appointed guest rooms, including non-smoking accommodation. During their stay at this hotel, guests can cool down at the restaurant los helechos. In terms of comfort, the hotel offers cable TV, air conditioning, safety deposit boxes, complimentary Internet access, a travel agency and free 24-hour secure parking. Furthermore, guests can enjoy free international calls and a daily welcome cocktail. The hotel offers free transfers from the airport of Juan Santamaria. Guests wishing to utilise this service should contact the hotel.

This hotel is located in the heart of downtown San José, Costa Rica. It offers easy access to local museums, theatres, restaurants, national parks, banks and shops. Families visiting San José can spend the day at the Children Museum or at the Simon Bolivar Zoo. Guests can also visit the National Cathedral, the Plaza de la Cultura, or the National Museum to get a better understanding of Costa Rican culture.

Each morning the hotel serves a cook-to-order complimentary breakfast (4 different breakfast options are available). Guests can also enjoy delicious dinners and drinks at the 'los Helechos' cafeteria.