This hotel is the establishment of choice for hundreds of tourists from all over the world and comprises a total of 62 luxury double rooms, single rooms and deluxe rooms as well as special suites equipped with all the necessary extras. It has earned a reputation for its caring, timely and unobtrusive service. It assures guests a memorable stay, with special facilities created to cater to the different demands and needs of various types of visitors, including both business travellers and tourists. Facilities on offer to guests include a hotel safe, lift access, a hairdressing salon, a cafe and a disco. Guests also have conference facilities at their disposal and can take advantage of the room service. The elevated lobby is small to medium in size. The welcoming reception is directly to the left of the entrance with seating provided to the right.

This hotel lies in the heart of the city on the road leading to the main highway of Al Bustan at Al Wadi Al Kabir. It lies close to the main commercial district and is just 10 minutes from Muttrah and 12 km from the Al Alam Palace. It is about a 10-minute drive from the shopping area and 25 minutes from the airport.

The Ubar Restaurant offers a variety of local and international dishes and includes a privacy zone available for resident guests. The Cleopatra Restaurant provides some of the most delicious Arabian, Asian and European dishes accompanied by sweet musical tunes.