The city hotel has 164 rooms and welcomes guests into a lobby with 24-hour reception and check-out services. Lift access and a newspaper stand are available. The hotel also offers 16 meeting rooms with conference facilities and there is wireless Internet access throughout the building. Guests can enjoy dining in the café, bar or restaurant and there is a kids' playroom for the hotel's younger guests. A laundry service is offered (fees apply) and guests arriving by car may park their vehicles in the hotel's car park.

The hotel is strategically situated by the motorway exit but still within walking distance of the city centre. A range of attractions can be found within 3 km from the hotel, including ferries between Sweden and Denmark, the Dunker Cultural Centre, pedestrian street shopping, beaches, Fredriksdals open-air theatre, City Theatre and Olympia sports arena. Malmö Airport is approximately 80 km away and Angelholm Airport is approximately 35 km from the hotel.