This city apartment hotel overlooks Auckland's famous viaduct harbour and is easily recognised by its sharp architectural angles and 19-storey prominence. It is fully air-conditioned and has all the facilities and services guests would expect of a central city hotel. It offers 78 guest rooms and is ideal for both business travellers and holidaymakers alike. Facilities on offer to guests include a lobby area with a 24-hour reception and 24-hour check-in/out service, 2 lifts, a café, a bar, a restaurant and Internet access (for an additional fee). Guests may also take advantage of the room and laundry services (an extra charge applies to both) and there is parking available for those arriving by car (for an additional fee). The hotel also has a boardroom and meeting room that can cater for up to 40 delegates. The boardroom is able to seat 12 people in air-conditioned privacy while the meeting room can seat 40.

The hotel is positioned on the corner of Fanshawe and Hobson Streets in the central city, which are main thoroughfares in and out of the city. The hotel has it's own restaurant and bar, but guests can also find a variety of other restaurants, bars, links to the public transport network and shops within 5 minutes' walk of the hotel. It is within walking distance of the entire Auckland CBD, centre shopping areas, the Britomart transport terminal, the ferry building, the waterfront, the casino and the CBD businesses and government departments. The Auckland international and domestic airport terminals are 20 km south of the city and about 30 minutes away by car, in normal traffic.

No 1 Hobson Restaurant & Bar is located on the lobby level and is open for breakfast daily, and dinner Monday through Saturday. Also available for exclusive private functions. The restaurant has a large outdoor area suitable for dining or entertaining.