This city hotel offers guests gracious hospitality and incomparable service. It is ideal for business and leisure travellers alike. Facilities on offer to guests at this air-conditioned establishment include a lobby area with a 24-hour reception and 24-hour check-in/out service, a hotel safe, a currency exchange facility, 2 lifts, a cafe, a bar, a restaurant, conference facilities and Internet access (for an additional fee). Guests may also take advantage of the room and laundry services (an extra charge applies to both) and there is parking available for those arriving by car (charges apply).

The hotel is ideally located in the vibrant heart of the city centre, surrounded by theatres, cinemas, Chinatown and shopping facilities all within easy walking distance. Guests will find restaurants, bars, nightclubs and links to the public transport network all within a 10-minute walk of the hotel. Melbourne Airport is 26 km away.

The Footlights restaurant is a multi-purpose venue operating both as the hotel's breakfast room and available for corporate private lunches and dinner parties.