The air-conditioned hotel offers a wide selection of versatile meeting and banquet rooms that includes a rectangular, pillarless Grand Ballroom measuring 1,000 square metres, with a ceiling 6.6 metres high. Hyatt's Grand Ballroom is divisible into two soundproof sections to accommodate smaller meetings and events. The hotel foyer immediately outside the Grand Ballroom, measuring 1,000 square metres, is ideal for cocktails, coffee breaks and exhibitions. Further facilities include lift access, a breakfast/dining room, Internet access and room service. The lobby is very modern and designer chic with plenty of reception staff to assist clients. Restaurants are easily accessed on the next floor.

The hotel is 90 minutes by limousine bus from Narita International Airport and 40 minutes from Haneda Airport.

Located on the lobby floor, Fiorentina is a modern Italian café offering a range of menu items, from antipasti, pizzas and pastas to main dishes. Serving a light breakfast, and set menu lunch and dinner, Fiorentina offers guests the chance to enjoy authentic Italian cuisine with a focus on seasonal ingredients. With an outside terrace and access to Roppongi Hills' fashionable Keyakizaka Street, Fiorentina truly embodies the Italian lifestyle.