The boutique style hotel consists of 79 modern rooms and offers 24-hour room service, a laundry service, high speed Internet access and undercover valet parking. Fully air-conditioned, the hotel also comprises a lobby, bar, restaurant and conference facilities. The small lobby opens directly out on to Queen street.

The hotel is located in the heart of central Queen Street and is surrounded by shops, theatres and restaurants with Viaduct Harbour, ferry terminals and Vector Arena just a short walk away. Auckland Central Railway Station is situated roughly 1 km from the residence, whilst Auckland Airport is approximately 20 km away.

The hotel provides a restaurant and a bar where guests may dine.