Auckland's most unique international class hotel has been lovingly restored from the city's most significant and historic former department store. It represents a landmark building and a New Zealand icon. The complex includes 2 distinctive accommodation wings: The Hotel Wing reflects delightful ornate touches carefully preserved from the building's original art deco design while the Tower Wing offers a more contemporary style. The Hotel and Tower wings are connected by a walkway enabling guests to easily access the exceptional range of facilities available. The hotel is fully air-conditioned and includes a lobby with a 24-hour reception desk and check-out facility, currency exchange facilities, lift access, a hairdressing salon, bars, restaurants and conference facilities. For an additional fee, guests can use the hotel's WLAN Internet access and enjoy the room and laundry services and leave their vehicles in the private car park. The main Lobby is beautifully renovated, very pleasing to the eye, especially for those who enjoy old world charming hotels. The tower lobby is contemporary, but equally nice.

This hotel is perfectly positioned, overlooking the sparkling Waitemata Harbour and the excitement of the Viaduct harbour. Situated within the heart of Auckland's business district, it is within walking distance of the city's many attractions including the Sky Tower, Casino, the shops of Queen Street and Auckland's finest cafés and restaurants. Britomart bus and train stations are 100 m from the business hotel.

Hectors, the hotel's award-winning restaurant, is one of the most original architecturally designed restaurants in Auckland. Another restaurant, Azure is located in the Tower and can be booked for lunch or dinner functions. Additionally, guests can enjoy the stylish surroundings and relaxed atmosphere of the hotel's Lobby Bar.