Whether for business or pleasure, the hotel offers all the comforts of home with its 363 rooms. A lobby with 24-hour reception, a hotel safe, currency exchange facilities, lift access and a newspaper stand are provided at the air-conditioned establishment. Guests may dine in the café or restaurant and sip their favourite drink in the bar. Business guests are sure to appreciate the conference facilities. Furthermore, Internet access and a laundry service are available. Those arriving by car may leave their vehicle in the car park for a fee. The hotel also provides complimentary shuttle service to and from the Oakland International Airport and the BART station.

The hotel is located on 12 manicured acres, offering a resort-like setting with the convenience of being located two miles from the BART transit system. It is also situated just minutes away from a variety of attractions and destinations, one mile from the Oakland Coliseum and Oracle Arena and 10 minutes away from Jack London Square, a waterfront location offering an abundance of shopping, dining and entertainment pleasures. California's Oakland International Airport is one mile away.

Breakfast is served each morning. Lunch and dinner may be selected à la carte.