Travellers are welcomed at the hotel, which has a total of 2019 rooms. The individual storeys can easily be reached via the lift or stairs. Services such as a cloakroom, a safe and a currency exchange service ensure a comfortable stay. Wireless internet access is available to guests in the public areas. Various gastronomic options are available, including a restaurant, a dining area and a bar. Additional facilities at the establishment include a newspaper stand. Those arriving in their own vehicles can leave them in the car park of the accommodation for a fee. Available services and facilities include translation services, room service and a laundry service.Air conditioning, 24-hour check-in, Internet access, WLAN access, Room Service, Laundry Service, Car Park, Laundry Facilities

The hotel offers many restaurants. One of the restaurants is located in the spectacular East Tower glass Atrium Lobby, specializing in a variety of American, Pan-Asian and Mediterranean cuisine. The dining area is surrounded by a 4000 square-foot reflecting pond with fountains, 14-foot ficus trees and seasonal flowers. Four murals by acclaimed artist Harold Sudman depict the changing seasons of the Midwest prairie. At night, suspended theatrical lighting provides dramatic illumination.