The Hotel is a traditional town house situated in Ayr's town centre, a 5-minute walk from many shops, bars, restaurants and clubs. A 10-minute walk takes guests to the town's local beach where they will find indoor swimming, plus lots of activities that will suit all the family needs.

The hotel is located in the centre of Ayr, in the centre of Burns' country, with tourist attractions such as The Tam O'Shanter Experience, Burns' Cottage, Culzean Castle and Country Park. The local train station and shopping centre are within around 2 minutes' walk away and the picturesque seashore with its various restaurants and bars are about 5 minutes.

Breakfast and dinner Bed and Breakfast rate is also available. The hotel's restaurant is open daily, offering a range of breakfasts, lunches, snacks and dinners. An extensive wine, cocktail and whisky list is available at the hoetl restaurant.