This business hotel comprises a total of 672 standard rooms, apartments and offices. The hotel features a highly personalised service and wide range of amenities. Butlers are on hand to provide impeccable service around the clock to assist with dinner reservation, flight confirmation, arranging sightseeing tours and running a 2-hour express laundry service. Further facilities available to guests at this air-conditioned establishment include a hotel lobby with a 24-hour reception and check-out service, as well as a hotel safe, currency exchange facilities, a cloakroom, newspaper stand, TV lounge, a hairdressing salon and lift access. Guests can take advantage of the hotel's restaurant, café and bar for dinner and drinks and room and laundry services are provided (fees apply). Conference facilities are available for business guests and there is parking for guests arriving by car.

The hotel is located beside the Haizhu Plaza on the banks of the Pearl River. Guests may enjoy beautiful views of the river from some of the guest rooms. The hotel is surrounded by the bustling metropolis of Guangzhou.

Café Paradise is a charming and delightful coffee shop serving western, continental and Chinese specialties, as well as a sumptuous buffet service in a tranquil environment. The Tea House overlooks the garden, and guest can enjoy their tea in its sophisticated yet casual atmosphere. Complimentary continental buffet breakfast service and afternoon tea is available.