The hotel is one of the biggest in Seville with a wide range of services to meet the needs of its customers. It was the first hotel in Spain to obtain the ISO 9002 quality certification from AENOR (Spanish member of the International Organization for Standardization). The hotel offers the modern bar 'April Bar' and 'April Discotheque', which with their outdoor terraces are amongst the most glamorous meeting points in Seville. This hotel comprises a total of 437 rooms spread over 12 floors, of which 45 are single rooms, 386 are double rooms and 6 are suites. The hotel offers guests a lobby with a 24-hour reception desk, lifts, safe, currency exchange facility, cafà and TV room. The à la carte restaurant invites guests to stop off for a bite to eat. Those arriving by car may make use of the hotel car park facilities. Room, laundry and medical services are available on request. The spacious reception area is fully furnished with modern setties and glass tables. The centre of the area has a small garden feature.

The hotel enjoys a privileged location in the city centre as part of one of the most commercial areas. It is approximately 20 minutes' walking distance from the cathedral and close to the Santa Justa train station with convenient access to the city via the AVE high-speed rail system. The airport is a 10-minute drive.

The hotel is distinguished for its wide variety of services. The cuisine ranges from the extensive breakfast buffet with its show cooking to 'La Dehesa' à la carte restaurant or 'La Taberna' tapas bar, both well known in the city for their meats and regional cuisine.