This city hotel was recently fully refurbished and consists of a total of 330 comfortable and contemporary rooms. Perfectly located for business right in the heart of the central business district, facilities for the corporate traveller include express check-in and check-out, business support services and the Ether Centre, a unique and modern conference space offering nine multipurpose meeting rooms. Guests of the air-conditioned establishment are welcomed in a lobby with 24-hour reception and check-out service. Facilities include a hotel safe, concierge service, currency exchange facilities, lift access, and valet or self parking (for a fee). Guests can wine and dine in the café, bar or restaurant. For additional fees, guests can make use of the Internet access and laundry service.

The hotel is located in the very heart of Melbourne, within walking distance of shopping precincts, historic theatres, restaurants and bars, whilst numerous sporting venues are a simple tram ride away. Vibrant Bourke St Mall is metres away. Nearby points of interest include Regent Theatre and Old Melbourne Gaol. Melbourne Tullamarine Airport is about 25 km from the hotel.

This popular hotel features great places to eat and drink including the chic and cosy Cocoon Bar, Soul Café and The Louden Kitchen & Grill, which offers a value for money breakfast buffet. Both lunch and dinner are served à la carte.