The hotel, which has 324 rooms in total, offers a 24-hour reception service, a currency exchange facility, hairdressers' salon, restaurant, conference facility, Internet access, 24-hour room service and a laundry service.

The hotel enjoys a prestigious location in the heart of the central business district of the city, surrounded by heritage buildings, brand name boutiques, architectural masterpieces and Melbourne's finest attractions. For total convenience, leading cultural and shopping icons, as well as dining and business landmarks are easily accessible on foot or just a short tram ride from the hotel door. The MCG, Rod Laver Arena and Tennis Centre, Regent Theatre, the Bourke Block and Federation Square are all just minutes away. Antique shops, art galleries and cinema complexes can also be found in the vicinity. The nearest bus station is just a 5-minute walk away.

The hotel has 1 restaurant. In-room dining is also offered.