Guests are offered a total of 719 guestrooms spread over 5 floors of which 60 are suites. Guests are greeted in an inviting lobby featuring a reception, which is open 24 hours and features a safe, a currency exchange desk as well as a cloakroom and 2 lifts. The hotel additionally includes a newspaper stand, a small supermarket, shops and a hairdresser. A nightclub is also included in the hotel amenities as well as a theatre and a games room. Culinary options here include a café, 5 bars and 5 restaurants with non-smoking areas and highchairs for children. Children may let off steam in the kids' club and the playground. Further facilities include 10 conference rooms for meetings and conventions, as well as Internet access. Laundry and room services as well as medical assistance round up the facilities on offer. Those arriving by car may make use of the hotel car park and there is also a bicycle cellar. Cars and bicycles may be hired from the hotel.

This exclusive beach hotel is situated on a private peninsula in Crete, right by the sandy beach and surrounded by beautiful Botanical Gardens. The complex lies within minutes of the picturesque fishing village of Agia Pelagia. There are also many shopping venues as well as countless bars, nightclubs and restaurants in the vicinity. Links to the public transport network lie within easy walking distance. Heraklion, the capital of Crete, is a 20-minute drive from the hotel and the airport is situated approximately 25 km from the hotel (roughly a 20-minute drive). Alternatively, Chania airport is 100 km away and it is 150 km to Sitka airport.

Guests may select their breakfast, midday and evening meals from varied buffets with all kinds of culinary treats. Lunch and the evening meal may alternatively be taken à la carte or chosen from a menu. Special dietary requirements as well as individual-specific dishes may be prepared. Guests are able to book either half-board or full board stays.