The air-conditioned hotel has more than 8000 square feet of meeting and convention space, with 9 meeting rooms, equipped with the best audio-visual technology and technical support to assist guests. It has capacity for 10 to 650 people theatre-style and Quick Media facilities allowing guests to control audio, video, lights and air conditioning as well as a long range paging system in order to receive immediate assistance from staff. The city hotel offers 157 rooms in total and guests are welcomed in a lobby with 24-hour reception and check-out services, a hotel safe, currency exchange facilities, a cloakroom and lift access. Guests may enjoy a drink in the bar or dine in the on-site restaurant. Further facilities include WLAN Internet access, room and laundry services, and a car park.

Located in the heart of the financial and entertainment district of the city, this city hotel is adjacent to the Metrocenter shopping centre and just minutes from entertainment venues and the best restaurants in town. San Juan del Sur is around 200 km from the hotel, Ometepe is roughly 128 km and Montelimar is approximately 59 km. The hotel is located just 9 km from the international airport and 30 minutes from Masaya Volcano and the colonial city of Granada.

Buffets are served for breakfast, lunch and dinner. À la carte options are also available for lunch and dinner.