This hotel represents award-winning heritage elegance right in the heart of the city. It offers a total of 134 beautifully appointed hotel rooms and suite-style apartments. There is a reception area with a 24-hour check-in desk, a hotel safe, currency exchange facilities, lift access, a bar and a restaurant. In addition, there are conference facilities, Internet access, room and laundry services and, for an additional fee, private car parking. The hotel has a magnificently restored, medium-sized lobby, featuring a Queensland marble interior and Jarra bookcases filled with a variety of books lining the walls, which help to create a warm, intimate feel. Ornate ceilings add to the character of this impressive old building.

This hotel lies opposite Central Station and is just 100 m from the Queen Street Mall. Guests couldn't wish for a grander hotel in a more convenient location. Brisbane Airport is 15 km away from the hotel.

A selection of modern Australian cuisine is offered at Berkley's On Ann restaurant and wine bar, located off the guest foyer.