The hotel is built in the style of a British palace which leads guests through a lobby to the outdoor three storeys, with views of the mountains and bordered by the island's spectacular beach. Inside, the hotel features a currency exchange, a café, bars, a nightclub, a restaurant, laundry service and a medical service. Renovated in 2010, the air-conditioned establishment comprises 301 guest rooms and also offers 24-hour reception and check-out service, a hotel safe, a hairdressing salon and wireless Internet access.
The hotel is located in the west of the island in Rodney Bay beach, near places of entertainment.
A breakfast buffet is served each morning and lunch and dinner are offered à la carte and from set menus.