The well-situated hotel offers guests the quality and comfort expected of a full service establishment. On offer are a total of 546 rooms, of which three are suites and five are disability-friendly rooms, in addition to a lobby area with a reception desk manned around the clock, air conditioning, a laundry service, conference facilities, and a restaurant. Furthermore, guests are offered an excellent breakfast room, a cocktail bar, a shopping centre with bars and restaurants, and 24-hour secure underground garage parking. All the restaurants offer Internet access via W-LAN. The hotel has a large lobby with marble flooring and a high ceiling with retro lights hanging down. The reception is slick looking with a huge fish tank to its right and the hotel bar is at the back of the lobby, overlooking the hotel swimming pool.

The hotel is ideally situated, nestled between the majestic Table Mountain and the Atlantic Ocean. In the immediate vicinity, guests will find the Victoria and Alfred Waterfront, a leisure complex with shopping amenities. Several beaches lie approximately 5 km away, including Clifton Beach. Cape Town International Airport is located 15 minutes away by car. From the hotel, guests can easily reach attractions such as the Grand West Casino (about 15 km) or Newlands rugby and cricket ground (10 km).

There is no better location for lunch, dinner or a drink than Tobago's Restaurant, Bar and Terrace. The food is wonderful, tryly Cape Town experience. The cocktails are pure temptation and the wine list offers a superb collection of specially chosen South African wines.