Catering to the most discerning guests, including dignitaries and celebrities, this air-conditioned city hotel is a place where the traditional intersects with the ultra-modern. Renovated in 2007 and comprising a total of 598 rooms, the hotel offers a contemporary world of personal luxury, built on a foundation of excellent service. Guests are welcomed into a reception hall by a 24-hour check-in and check-out service. Facilities include hotel safe, currency exchange, cloakroom, lift access, shops, hairdressing salon, auditorium, games room, children's activities, playground, and a car park. For dining and drinks, guests can make use of the hotel's own café, bar, pub, restaurants and disco. Room and laundry services are also available.

The hotel is located in the heart of the city, where the historical past and modern-day buzz meet. It is just 25 km away from Shanghai Hongqiao International Airport (20 minutes) and about 36 km away from Shanghai Pudong International Airport (40 minutes).

The hotel offers a choice of 6 restaurants and lounges serving Chinese, Italian, Japanese and Western dishes in buffet-style. Additionally, lunch and dinner may be ordered à la carte, or as a set menu meal. The daily continental breakfast buffet is served in the breakfast room.