The hotel, which was renovated in 2009 and which offers a total of 99 large and modern apartments, has been decorated with great style. The hotel offers full hotel services and leading edge technology to ensure the success of any business or leisure trip. Facilities at this air-conditioned establishment include a lobby with 24-hour reception and check-out service, a hotel safe, currency exchange facilities and lift access. The hotel has a café and a breakfast room, and conference facilities are available. WLAN Internet access, room service and laundry service are offered. The hotel also has a car park and a garage.

The hotel is located in a quiet street in the residential El Golf area. Guests are steps away from the best commercial and business areas in Santiago. The hotel is also close to supermarkets, fine shops and headquarters of important companies, situated in the most exclusive area of restaurants and pubs in the capital. Links to the public transport can be found around 200 m away, El Golf metro station is around 400 m away, while the bus station is some 600 m away and the train station around 5 km away. Guests are some 35 km from the ski slopes and cross-country skiing facilities at Valle Nevado.

A breakfast buffet is served daily.