The facilities on offer at the hotel include a lobby with 24-hour reception and concierge services, a business centre, boardroom, travel desk, 24-hour currency exchange, non-smoking floors and on-site parking for up to 100 vehicles. Guests can wine and dine in the café and multi-cuisine restaurant. The meeting and banquet facilities can accommodate 80 guests and are ideally designed to ease the stay of the modern day business traveller. Room and laundry services round off the facilities on offer.

The hotel is conveniently located on Station Road, near Maharana Pratap Crossing, in what was historically known as the Awadh region. Lucknow itself has always been a multicultural city. The hotel provides easy access to the centre of Hazratganj, with its commercial, business and shopping centre, beautiful gardens, poetry, music, and fine cuisine patronised by the Persian-loving Shia Nawabs of the city. The hotel is just 1 km from the railway station and bus stop, while Lucknow Airport is approximately 9 km away from the property.