The air-conditioned hotel is the obvious choice for business and leisure travellers alike, with 38 luxuriously appointed guest rooms offering city views. Renovated in 2009, the business hotel welcomes guests in a lobby with 24-hour reception and check-out services, a hotel safe, currency exchange facilities, a cloakroom and lift access. Further facilities include a cafe, bar, restaurant and conference facilities. Guests may also make use of the WLAN Internet access, room and laundry services, a car park and a bicycle hire service.

The city hotel is situated in the heart of Downtown Hanoi and close to one of the biggest shopping malls in Hanoi. Guests will find restaurants 800 m from the business hotel, nightlife 600 m away and bars 1.2 km away. Le Nin Park is a 15-minute walk from the design hotel and Hoan Kiem Lake is 1 km away. There is a bus station just a 3-minute walk away. Other nearby places of interest include the Ho Chi Minh Mausoleum and Ngoy Son Temple (both 1.5 km away), the Literature Temple (2 km away) and the One Pillar Pagoda (3 km away). The conference hotel is just 45 minutes from Noi Bai International Airport.

The hotel restaurant serves around 35-40 different dishes, featuring western and Asian cuisine, seasonal fresh fruit, tea and coffee and much more at the breakfast buffet. An à la carte menu and a buffet service are available for lunch and dinner.