This city hotel comprises a total of 201 rooms and a garden. Facilities on offer to guests at this air-conditioned establishment include a lobby area with a 24-hour reception and check-out service, a hotel safe, a currency exchange facility, a cloakroom and lift access. There is a hairdressing salon and a restaurant, and business travellers will appreciate the conference facilities and WLAN Internet access. The hotel's business centre is well equipped with computers and printers and offers high-speed Internet access. Guests can use the facilities to stay connected by email and take care of business even when they are away from the office, or to just browse the web. Guests can also take advantage of the room and laundry services, and there is parking for those arriving by car. Guests will also find a bicycle hire station on the premises.

This hotel is located in the bustling Guanqian district of Suzhou. 50 m from the centre, the hotel is only 3 km away from the railway station, the Master of the Nets Garden and the Lion Grove Garden. The Humble Administrator's Garden is also 3 km, while Tiger Hill is 5 km away. It is 40 km to Shanghai.

An intimate dining experience is available at the hotel's Chinese and Western restaurants; elegant and comfortable, they specialise in different kinds of Chinese food and other delicacies across the world.