The luxury hotel has a total of 578 rooms. Amongst the hotel's facilities count a lobby with a safe. Additional facilities at this air-conditioned hotel include a shop, a hairdressing salon, a bar, a restaurant and a conference room. The internationally famed and elegant hotel offers both holidaymakers and business travellers the highest standards in service and friendliness. The hotel is also ideal for meetings and offers the most extensive and advanced conference facilities, as well as experienced catering and conference service teams. A fully equipped business centre can also be found at this hotel. The hotel affords a large selection of meeting and conference facilities for all kinds of events ranging from private business meetings to gala dinners and weddings. Room and laundry services are also available. Parking is on hand for those guests arriving by car.

The cross-harbour ferries, the MTR underground and the Kowloon-Canton railway are all located within easy access of this hotel. The city centre is located around 500 m away. The hotel affords breathtaking views over Hong Kong's harbour and is located in the shopping, commercial and entertainment district of Tsim Sha Tsui East in Kowloon.

The hotel offers a large selection of world-class dishes ranging from Italian to contemporary Australian and regional Cantonese cuisine and international buffets.