Built in 2009, the air-conditioned hotel features 2,800 square metres of flexible meeting space with state-of-the-art technology and a 308-seat multi-purpose auditorium. The hotel's meeting specialists offer essential support to ensure successful events. Facilities available to guests in the 308-room hotel include a lobby with 24-hour reception, lift access, a hairdressing salon, a breakfast/dining room, room and laundry services (fees apply to both) and a car park.

The city hotel is situated within walking distance of Shanghai Railway Station and an underground station. It is around two miles from the Shanghai Grand Theater and the Jing'an Temple, three miles from the Bund (waterfront) and four miles from Yuyuan Garden and the Oriental Pearl TV Tower. Jade Buddha Temple is a pleasant 15-minute walk from the business hotel.

Koi infuses contemporary Japanese cuisine with traditional elements including a robatayaki counter that takes centre stage with a delicious display of skewered selections. Other traditional elements include a sushi bar and teppanyaki table. A breakfast buffet is served each morning and lunch and dinner are available from set menus.