This large, Wellington hotel features 260 well appointed rooms and suites. The capital's leading mid-market hotel, it offers both business and leisure travellers a friendly and professional service. The hotel is fully air-conditioned and has a lobby that includes a 24-hour reception desk with a 24-hour check-out service, a hotel safe and currency exchange facilities. Lift access is available and the complex includes a restaurant, a bar and conference facilities. For an additional fee, guests can enjoy 24-hour room service and laundry services and leave their vehicles in the hotel's private car park. The hotel has a medium sized lobby with pleasant furnishings, There is dual access to the lobby. Both from Lambton quay and also The Terrace.

This city hotel lies at the heart of the city's commercial and retail districts, has direct access to the major shopping precinct of Lambton Quay and is only a short walk from the city's government and corporate offices. The Parliament Buildings, Wellington Convention Centre, WestpacTrust Stadium, Te Papa Museum, the Cable Car and the Botanic Gardens are all within 10 minutes' walk. Public transport links can be found within 10 minutes of the hotel at Wellington Station and Courtenay Place, situated 15-minutes away, is home to numerous bars, pubs and nightclubs.

Whitby's Restaurant & Bar is located on the 17th floor and has sweeping views over Wellington Harbour. It is the ideal setting for buffet breakfast, lunch and dinner. An à la carte menu is also available. Meanwhile, the Café Bar features international cuisine, the finest New Zealand wines and excellent service, and is located on the lobby level.