Renovated in the year 2004, this hotel comprises 6 floors with a total of 150 rooms, of which 147 are double rooms and 3 are suites. The hotel offers its guests a lobby with 24-hour reception, hotel safe, cloakroom, lift and a cafe. A bar and air conditioned restaurant and a hair dresser are also available for guests use. Additionally, a conference room, a public Internet terminal, laundry and room services as well as a car park is on offer to guests.

This comfortable city hotel is located centrally and close to the Gateshead Metro Centre. The centre of Newcastle can be reached easily by car or public transport and is well worth a visit. The surrounding area offers visitors a wide range of things to see including the Angel of the North, Beamish Open Air Museum, the Centre of Life, Durham Cathedral and the Sealife Centre.

Guests may select their breakfast, midday and evening meals from ample buffets. Lunch and dinner can also be taken à la carte.