This is a modern non-smoking hotel where business guests can participate in congresses and tourists feel equally at home. It is not only the ideal location but also the facilities which leave nothing to be desired. Guests are offered 121 tastefully designed rooms with the latest communication technology, 9 bright conference rooms with natural light, the elegant lobby bar, a restaurant with a sun terrace and children's play area. Guests are welcomed in a lobby with 24-hour reception and check-out service, a hotel safe, currency exchange facilities and lift access. For an additional fee, guests may also make use of the WLAN Internet access, room and laundry services, as well as a car park. The lobby is very bright due to a large window front and has a grey and white reception area.

The hotel is located in the southern part of Düsseldorf and is easily accessible from the A46 motorway (exit Düsseldorf-Eller) and the A59. The conference hotel is 15 km from the exhibition/trade fair grounds. The Unterbacher Lake is around 5 km from the hotel, Jever ski hall is 21.5 km away, and the city centre, its many shops and train station are approximately 9 km away. Düsseldorf International Airport is roughly 15 km from the hotel and Cologne/Bonn Airport is around 45 km away.

Buffets are served for breakfast and lunch, while à la carte options are available for lunch and dinner.