"Big City Comfort - Small Town Charm"" is this hotel's motto. The hotel's rooms include 130 deluxe refurbished rooms including mini-suites, one-bedroom suites and 20 brand new ""Executive Class"" rooms. The hotel is fully air-conditioned and non-smoking floors are available. There is a reception area with a 24-hour check-out service, as well as a hotel safe, currency exchange facilities, lift access, conference facilities, WLAN Internet access (charges apply), room and laundry services (fees apply) and free indoor and outdoor parking. Furthermore, the hotel has the Nuggets Restaurant, Nuggets Bar and Grill, a Black Jack lounge and Lake City casino on its premises. Special packages are available for golf and ski lovers, as well as for the casino.

Guests can experience the charm and tranquillity of Kamloops whilst enjoying all the comforts and services of this hotel. Conveniently located in the centre of downtown Kamloops, amidst the shopping and business districts, this city hotel lies near the bustling night life of Victoria Street. The Thompson Park Mall, Kamloops Art Gallery, and the Riverside Coliseum are just steps away. The hotel is situated just off Highway 1 and is less than 4 hours from Vancouver.

Guests can sample some of the best international cuisine in the Nuggets Bar and Grill, day and night, or visit the Black Jack lounge for a quiet drink to relax after a hectic day or to meet new friends.