This city hotel features 184 non-smoking rooms in total spread over 12 floors. It is air-conditioned and has a lobby, 24-hour reception, 24-hour check-in/check-out service, hotel safe, currency exchange facility, cloakroom, lift access, café, mini-supermarket, bar, TV room and a restaurant. Further amenities include conference facilities, Internet and WLAN access, room and laundry services, cycle hire service, free 24-hour airport shuttle, on-site travel agency, flower shop, gift shop and a commercial bank. Parking facilities are available to guests arriving by car in the form of a car park and parking garage.

This conference hotel is located just minutes from Vancouver International Airport and downtown Vancouver. It is also within walking distance of a fine range of shopping, dining and recreational facilities. The train station is about a 25-minute drive away, as are Steveston Historic Fishing Village, Gastown and Stanley Park.

All day dining from a variety of international menus are offered at the President Café. Cocktails and casual dining is available in the President Lounge as well as authentic dim sum and seafood at the Richmond Mandarin Chinese restaurant.