Guests can expect the combination of luxury and service for which the best hotels in the world are well-known. In addition to the 696 elegantly appointed rooms and suites, the hotel offers a 24-hour business centre, modern meeting facilities and some of the city's finest dining. The city establishment is fully air-conditioned and welcomes its guests into a lobby with a 24-hour reception and check-out service, a hotel safe and currency exchange facilities. On-site facilities include lift access, a cafe, bar, pub and restaurant. WLAN Internet access and room and laundry services are provided. Guests arriving by car can leave their vehicles in the car park.

This family-friendly city hotel is located in Qingdao's business centre and is an ideal base from which to explore the city's beaches and European cultural heritage.

The Cafe Yum delights the senses with a food-theatrical experience. The Da Vinci Italian restaurant and lounge opened in April and brings out the best of Italy through authentic cuisine and great wines that can also be enjoyed in the lounge. The Lobby Lounge is an excellent, quiet locale for a meeting or nightcap, with live entertainment and light snacks readily available. For more upbeat dance music guests can head to the stylish Q Bar to relax at the end of a busy day of sightseeing or meetings. A breakfast buffet is served daily.