The hotel features 409 tastefully appointed guest rooms, including 73 Horizon Club rooms and 34 suites, each with river/mountain views. Fully air-conditioned, the hotel comprises a lobby with 24-hour reception, lift access, breakfast/dining room, conference facilities, room service (for a fee) and laundry service.

The hotel is just a 25-minute drive from Wenzhou Yongqiang Airport and about one hour away from scenic sites such as Mount Yandang and the Nanxi River.

The beautifully appointed Shang Palace, with 17 luxury private dining rooms, serves authentic Ou cuisine and Cantonese and Huaiyang delicacies. The trendsetting O Cafe restaurant offers a new style of Western buffet with Asian flavours in an open-kitchen setting.