Refurbished in 2006/2007, this city hotel has 70 rooms. The hotel provides a free shuttle service to the ferry terminal, or the central business district. Other services offered by the hotel include a reception lobby, a 24-hour reception, lift access, a bar, a restaurant, 5 conference rooms and parking space for 80 vehicles. For an extra fee, the hotel offers Internet access plus room and laundry services. A small to medium functional lobby offering 24 hour reception.

The hotel is 1 km from the central business district of Wellington, directly opposite the Botanical Gardens and cable car, and within walking distance of the parliament buildings. The town centre, restaurants, bars and pubs and tourist attractions are all under 5 minutes away by car either in Thorndon or Wellington itself. The nearest public transport connection (bus) is just a 1-minute drive away. Wellington train station can be reached in 5 minutes and the ferry terminal is a 7-minute drive.

Breakfast is available from 7 am to 10 am either continental or full cooked, served either in the restaurant or by room service. A 24-hour room service menu is available. The restaurant is open for evening meals from 6 pm to 10 pm, with an à la carte service.