The complex comprises a total of 122 apartments on 7 floors. Amongst the hotel's facilities there is a lobby area with a lift and a reception desk, manned around the clock. Further facilities at this establishment include a café, a small supermarket, a bar, a games room, a restaurant, a conference room and an Internet connection (fees apply).

This apartment complex is situated in the tourist centre of Puerto de la Cruz, just a 10-minute walk from the city centre. The surrounding area is full of shops, boutiques, cafés, a diverse nightlife, bars and restaurants. Playa Jardin beach is only around 300 m away and the transfer time to Tenerife North airport is about 25 minutes.

Breakfast is served in buffet-style. Lunch and dinner may be served buffet-style for some months of the year, but at other times guests will be served a traditional 3-course meal. This service will be served in the Snack-Terrace.