This hotel is spread over 20 floors and comprises 118 rooms, including 36 suites and 10 junior suites. The lobby houses a 24-hour reception, a hotel safe, a cloakroom, a lift and a currency exchange. Within the hotel there is also a newspaper kiosk and conference facilities. Dining options include a café, a bar, a pub and a restaurant. The hotel also provides a doctor on call, laundry facilities, and room and laundry services. Those arriving by car may take advantage of the car park.

Located in front of the bay of Acapulco, only 8 minutes from downtown and 45 minutes from the International Airport.

Guests can select their breakfast from a buffet. Lunch and dinner may be taken à la carte or as a set menu. Half-board or full board stays may be booked.